Jonathan Brock is the Director of Support Services at CIS, overseeing the Network Operations and Engineering teams across the company. Based in Boise, Idaho, Jonathan is responsible for driving the continuous improvement of support processes, ensuring a high standard of service delivery, and building a collaborative, high-performing team. With over a decade of experience building and leading a global support organization at Cradlepoint, Jonathan brings extensive leadership expertise to the role, focusing on team building and operational efficiency.
Jonathan leads his team with a philosophy grounded in extreme ownership, empathy, and care for one another, creating a culture of accountability and support. Jonathan is dedicated to fostering a strong support culture at CIS that ensures top-tier service for clients and growth opportunities for his team members.
