Managed
Services
A Trusted partner for all IT infrastructure, security, and support needs.
Companies today are trying to do more with less and need a service provider that can remove friction and enable positive outcomes. CIS takes an evolved approach, offering full-stack managed services that cover all aspects of IT infrastructure, security, and support needs. This frees enterprise customers to focus on what they do best, without having to worry about daily network management needs.
TOC
INFRASTRUCTURE
Assessment and Design
Modernize your network, increase agility, and future-proof your infrastructure. CIS can qualify each site based on required bandwidth and manage installation. CIS has 15 years of experience designing and managing best-of-breed networks.
- Bill of materials for bandwidth (BOMB)
- WAN & LAN
- Core & branch
- SD-WAN
- Security posture
- Edge hardware routing & support
- Core infrastructure routing & support
- WiFi
Proactive Monitoring and Management
Maximize uptime and optimize your network performance. CIS expert engineers will optimize your network performance and lay the foundation to support digital transformation.
- ICMP / SNMP / WINS centralized polling
- Customer-facing portal
- Up /down
- Logging
- Event detection
- Performance data
- Health data
- Security
- Configuration
- Device profiles
Proactive Asset Maintenance
Keep your IT assets running smoothly and prevent performance issues from impacting operations. Maximize performance, increase visibility and reporting, and maintain access control and data governance.
- OS management & patch support
- Configuration design & management
- Configuration change review & tracking
- Logging & alerting
Security
Compliance and Management
Access trained and certified engineers who can deliver solutions that are in line with security best practices. CIS also offers security services to maintain compliance with industry standards and provide reliable incident response for security events.
- SASE
- Cloud security
- Firewall management
- Endpoint protection
- Solution design / testing / deployment
- Asset security review
- Remediation
TAC AND NOC SUPPORT OPTIONS
Select from two different service tiers, depending on the level of support that your business requires.
Streamline issue detection and remediation and support your distributed network across all touchpoints. CISs experts rely on a cutting-edge, proprietary Issue Correlation Engine (ICE), which automatically analyzes performance events and provides data and insights for fast and efficient resolutions.
Technical Assistance Center (TAC)
- Automated notifications & tier 1 ISP support
- Auto-ticket creation
- 24×7 proactive event notification
Network Operations Center (NOC)
- Advanced enterprise-level service
- Elevated support from certified data center & network engineers
- 24×7 proactive event notification
Discover the Benefits
of Working with CIS
- Go further and faster with your IT network.
- Get solutions that are tailored to your unique requirements and needs.
- Complement your in-house capabilities and amplify your efforts with our expertly designed, delivered, and supported services.
- Achieve flexibility and agility in your IT network.
If you want to experience these benefits and more, get in touch with CIS today!
